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Lusso Vincente – Shipping & Delivery Policy
At Lusso Vincente, we ensure seamless delivery of our premium ready-to-wear and custom-made leather shoes worldwide. This policy outlines our shipping processes, timelines, and customer responsibilities.
1. Shipping Destinations
We ship to all countries unless restricted by:
Legal embargoes (e.g., sanctioned regions)
Courier limitations (remote areas)
Note: Customers must verify their country’s import policies for leather goods.
2. Processing Time
Product Type Processing Time Notes
Ready-to-Wear 1–2 business days Excludes weekends/holidays
Custom-Made 4–6 weeks Begins after design approval
Delays may occur due to:
High demand (e.g., festive seasons)
Customization complexity (hand-stitching, exotic leathers)
3. Shipping Partners & Estimated Delivery
Region Shipping Partner Delivery Time Tracking
India Delhivery, FedEx 2–5 business days Yes
USA/Canada DHL, UPS 5–10 business days Yes
Europe DHL, DPD 7–12 business days Yes
Middle East Aramex 6–10 business days Yes
Australia/NZ FedEx 8–14 business days Yes
Rest of World EMS/USPS 10–21 business days Yes
Note:
Customs clearance may add 2–7 days for international orders.
Rural areas may experience longer delivery times.
4. Shipping Costs
Region Ready-to-Wear Custom-Made
India Free (₹0) Free (₹0)
International Calculated at checkout Flat fee: $25–$50
Factors affecting international costs:
Package weight/dimensions
Expedited shipping requests
5. Order Tracking
Tracking number emailed within 24 hours of dispatch.
Monitor via:
Courier’s website (e.g., DHL, FedEx)
Lusso Vincente’s Order Status portal
6. Customs & Import Duties
Customer’s responsibility to pay duties/taxes.
Estimated fees shown at checkout (via duty calculators).
Non-payment risks: Order abandonment or return.
Tip: EU customers may face 20–25% VAT; USA has an $800 de minimis exemption.
7. Delivery Issues
A. Failed Delivery Attempts
Courier will retry (typically 1–2 times).
After failed attempts, package goes to local pickup point.
B. Lost/Damaged Packages
Report within 7 days to support@lussovincente.com.
Provide:
Order number
Photos of damaged packaging/product
Resolution:
Refund or reshipment (case-by-case basis)
8. Special Cases
A. Address Changes
Contact us within 6 hours of ordering.
Post-shipment changes may incur rerouting fees.
B. Gift Orders
Add gift message at checkout.
No pricing details included in packaging.
9. Contact Us
For shipping inquiries:
📧 Email: support@lussovincente.com
📞 Phone: +9999999999
🌐 Live Chat: Available on website
Men’s Shoe Fit Guide
Finding the right fit for men’s shoes means considering both foot length and width. Shoes that are too tight or too loose can cause discomfort and long-term foot issues. Keep in mind that sizing can vary across brands, so always check measurements before purchasing to ensure optimal comfort and support.
Prepare for Measuring Your Feet
Gather Materials and Find the Right Moment
Choose a quiet, well-lit space where you can measure your feet without interruptions. Make sure to pick a time when you can focus and take accurate measurements.
You’ll need a piece of paper, a pen, a ruler, and a pair of socks if you plan to wear them with your shoes.
Trace Your Foot
Measure Your Foot Accurately
Place a piece of paper on the floor next to a wall without a baseboard to ensure precise measurements. Stand with your foot flat, weight evenly distributed, and your heel gently against the wall.
Position your heel at the edge of the paper and carefully trace the outline of your foot with a pen. Make sure the paper and your heel align perfectly at the starting point for an accurate measurement.
Measure Your Foot Length & Width
Get Accurate Measurements
Use a ruler to measure the distance from the back of your heel to the tip of your longest toe—this is your foot length.
Next, measure the widest part of your foot by placing the ruler across the ball of your foot. This gives you your foot width, helping ensure a perfect fit for your shoes.
The Importance of a Perfect Fit
Well-Fitting Shoes Make All the Difference
Your measurements are key to finding the ideal shoe size. Men’s shoe sizes can vary by country and brand: in the U.S., sizes typically range from 6 to 16 with ⅓-inch increments; in the U.K., from 5 to 14; and in Europe, from 39 to 50.
Because sizing can differ slightly between brands, it’s essential to consult the specific size chart before purchasing.
To help you get the perfect fit, please refer to our size guide and provide your usual measurements along with any reference details. Accurate information ensures your shoes fit comfortably and look their best.